Responsible Gaming
Gaming Should Be Entertainment
At Kiwi Treasure Casino, we believe that gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we strive to provide a fun and engaging experience, it's important to approach gambling responsibly and within your means.
Remember: the house always has an edge. Only gamble with money you can afford to lose, and never use gambling as a solution to financial difficulties.
Age Verification
Gambling in New Zealand is only legal for individuals aged 18 years and over. By accessing Kiwi Treasure Casino, you confirm that you are at least 18 years old and meet all legal requirements to participate in online gambling in your jurisdiction.
If you are under 18, please do not attempt to register or gamble on our platform.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be honest with yourself and watch for these warning signs:
- Constantly thinking about gambling, past bets, or planning your next session
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Feeling restless or irritable when trying to reduce or stop gambling
- Chasing losses by returning to gamble in hopes of recovering money you've lost
- Hiding your gambling activity from family, friends, or partners
- Neglecting work, school, family, or social responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Lying about the amount of time or money spent gambling
- Using gambling to escape problems or cope with negative emotions
- Attempting unsuccessfully to cut back or stop gambling
If you recognise any of these signs in yourself, it's important to seek help immediately.
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly). You can lower these limits at any time, though increases may take effect after a cooling-off period.
- Loss Limits: Establish a maximum amount you're prepared to lose over a set period. Once you reach this limit, your account will be temporarily restricted from further gambling.
- Reality Checks: Enable pop-up reminders during your gaming sessions to keep track of how long you've been playing and how much you've wagered.
- Time-Out (Session Limits): Take a break by temporarily suspending your account for a period you choose (typically 24 hours to several weeks).
- Self-Exclusion: If you feel you cannot control your gambling, you can request a self-exclusion period (typically 6 months to permanently) during which you will be unable to access your account or open a new one with us.
To activate any of these tools, visit your account settings or contact our customer support team.
Support & Help Resources for New Zealand
If you or someone you know is struggling with problem gambling, professional support is available:
New Zealand
- Problem Gambling Foundation (PGF)
Free, confidential support and counselling
Phone: 0800 664 262
Website: www.pgf.nz - Gamblers Anonymous
Support meetings throughout New Zealand
Website: www.gamblersanonymous.org.nz - National Problem Gambling Foundation Helpline
Phone: 0800 664 262
Email: [email protected]
International Resources
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom)
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
Take Action Today
If you believe you have a gambling problem or are concerned about your gaming habits, please reach out for help. There is no shame in seeking support — problem gambling is a recognised condition, and professional help is effective.
Contact the Problem Gambling Foundation on 0800 664 262 or visit www.pgf.nz for free, confidential assistance.
Your wellbeing is important to us. Kiwi Treasure Casino is committed to supporting responsible gaming practices and the safety of our players.